What is IGRAM IGNOU Portal: The Fastest Way to Resolve Your Issues.

Indira Gandhi National Open University has become the world’s largest open university, helping millions of distance education students.

Every year, thousands of students face issues like delayed admission confirmation, assignment marks not being updated, and study material not being delivered.

To solve these problems, the university has introduced the IGRAM IGNOU Portal, an online platform where students can file complaints and resolve issues without visiting a regional center. 

Let me explain what the IGRAM portal is and how you can use it to file complaints.

What is the IGRAM IGNOU Portal?

IGRAM stands for IGNOU Grievance Redressal and Management. It is a free online platform for students to raise issues related to university services. You can file complaints like:

• “My assignment marks are not updated.”
• “I didn’t get my study materials.”
• “My result hasn’t been declared yet.”

Many universities have grievance systems, and Indira Gandhi National Open University has set up an IGNOU complaint portal to make life easier for its students.

Why is the IGNOU IGRAM Portal Important?

Let’s say you’re waiting for your study materials or assignment marks, but nobody at the study center gives you a proper response. That’s frustrating, right?

This is where the IGNOU grievance cell is. You don’t need to visit the regional office or study center regularly. You can easily file a complaint and track its status online.

Benefits of Using the IGNOU Grievance Portal:

• No need to visit a study center or regional center.
• Easily track your complaint status.
• More than 30 Grievance categories.
• Completely free to use.

Most open universities in India, including Indira Gandhi National Open University, provide an online grievance cell. The IGRAM IGNOU portal is an easy and convenient way for students to raise their concerns.

It helps ensure that the university’s services meet the needs of students and quickly address any issues that come up.

How the IGNOU Student Grievance Portal Works

Once you submit a complaint on the portal, the official team will respond directly on the dashboard. The university’s management is dedicated to addressing students’ problems, and if you’re having difficulties, using the IGNOU grievance portal is one of the best ways to resolve them.

You’ll get updates on your complaint once the issue is resolved. 

How to file a complaint in IGNOU University using IGRAM

Here’s how to use the IGRAM IGNOU portal step-by-step:

Have you ever thought it would be enough to complain at the regional center?

Is it possible to visit the regional center regularly? Probably not.

Let’s start by explaining how to complain to IGNOU University regarding your query. The exact process can be repeated for any category as well.

1. Go to the official website and click on “Student Services.”
2. Click on IGRAM.
3. Choose the Grievance Category (e.g., assignment marks, study material, etc.).
4. Choose the “Subject” option.
5. Click next and fill in the basic details.
6. Write your IGNOU complaint or question in the box.
7. Upload documents (If applicable).
8. Click “Submit.”

How to Track IGNOU Grievance Status

Once your complaint is submitted, you can also track its progress online:

1. Go to the IGNOU IGRAM portal at https://igram.ignou.ac.in
2. Click on “Track Grievance Response Status.”
3. Enter your GST token number.
4. Click the button to check the status of your complaint.

Sometimes, it may take a few days to get a response. Be patient while your complaint is being processed.

Common Complaints on the IGRAM IGNOU Portal

Here are some common issues students face and how the IGNOU complaint portal can help:

• Study Materials Not Delivered:
• “I haven’t received my books yet. Please send them soon.”
• Assignment Marks Not Updated:
• “I submitted my assignment, but the marks are still missing.”
• Marksheet or Certificate Not Received:
• “My result is declared, but I haven’t received my marksheet.”
• Re-evaluation Delays:
• “I applied for re-evaluation, but my updated result is not available yet.”

The IGRAM IGNOU portal is your best option for resolving all these issues.

Other Ways to Raise Complaints

If you’re not satisfied with the IGRAM portal or need more help, you can try these options:

• Email: Write to the Student Service Centre at [email protected].
• Helpline Numbers: Call IGNOU at 011-29571301 or 011-29571528.
• RTI (Right to Information): File an RTI if your issue remains unresolved.

My Experience with the IGRAM Portal

A student recently contacted me because he hadn’t received his marksheet for six months, even after visiting the regional center multiple times. I suggested he try the IGRAM IGNOU portal. Within 7 days he got email and received his marksheet in just 20 days.

This shows how effective the portal can be when used correctly.

Conclusion

The IGRAM IGNOU Portal is a simple and free way for students to resolve problems. Whether it’s assignment marks, study material, or certificates, you can file a complaint online and track its progress without hassle.

If you’re an IGNOU student facing issues, don’t wait—use the IGRAM portal today. It’s designed to make your life easier so you can focus on your studies.