Are you facing issues with your admission, assignment marks, or results?
The IGRAM IGNOU portal is the official platform where you can raise complaints and get them resolved quickly.
In this detailed guide, you’ll learn how to use the Grievance portal and check your status online.
What is IGRAM IGNOU?
IGRAM stands for IGNOU Grievance Redressal and Management.
It is a free online complaint portal for students to raise issues related to university services without visiting the regional office.
- Admission confirmation delays
- Assignment submission problems
- Exam form or hall ticket issues
- Revaluation or result discrepancies
Why is it best for students?
In Distance education universities, learners mostly have very busy schedules, and they don’t have much time to regularly visit the head office.
Let’s say you have applied for online admission and you’re waiting for your Books or assignment status, but no one at the study center gives you a proper response.
That’s frustrating, right? This is where the IGNOU grievance redressal system portal is.
You don’t need to visit the RC office or study center regularly. You can easily raise your query and track its status online from www.igram.ignou.ac.in
Benefits of IGNOU Grievance Portal
- No need to visit a study center or regional center.
- Easily track your complaint status.
- More than 30 Grievance categories.
- Completely free to use.
How the IGNOU IGRAM Portal Works
Once you submit a complaint on the website, the official team will respond directly on the dashboard.
The university’s management is dedicated to addressing student’s problems.
If you’re having difficulties, using the online grievance cell is one of the best ways to resolve them. You’ll get updates on your query once the case is resolved.
How to File a Complaint
Follow these steps to raise your complaint online:

- Go to the official portal www.igram.ignou.ac.in
- Choose the Grievance Category (e.g., assignment marks).
- Choose the “Subject” option.
- Click next and fill in the basic details.
- Write your question in the box.
- Upload documents (If applicable).
- Click “Submit.”
Once submitted, you can track your IGNOU grievance status anytime from the same dashboard.
Check IGNOU student grievance status
After filing a complaint, follow these steps to check its progress:

- Go to www.igram.ignou.ac.in
- Click on “Track Grievance Response Status.”
- Enter your GST token number.
- Click the ‘get status ‘ to view your current status
IGRAM IGNOU Helpline & Contact Information
If you face any issues while submitting your complaint, you can contact the IGNOU Grievance Cell directly through these channels:
| Contact Type | Details |
| Helpline Number | 011-29532294 |
| Email ID | igram@ignou.ac.in |
| Website | www.igram.ignou.ac.in |
| Headquarters | Maidan Garhi, New Delhi – 110068 |
Other Ways to Raise issue
If you’re not satisfied with the reply, you can try other options:
- Email: Student Service Centre –ssc@ignou.ac.in.
- Helpline Numbers: Call at 011-29571301 or 011-29571528.
- RTI : File an RTI if your issue remains unresolved.
Common Types of Complaints
Students frequently file complaints related to:
- IGNOU Admission status Delay
- Assignment marks not updated
- Study Material Not Received
- Exam Centre or Hall Ticket Error
- Grade Card Not Updated
- Revaluation Result Pending
My Experience with the IGRAM IGNOU Portal
A student recently contacted me because he hadn’t received his marksheet for six months, even after visiting the regional center multiple times.
I suggested he try the grievance portal. Within 7 days, he got an email and received his marksheet in just 20 days.
This shows how effective the website can be when used correctly.
Conclusion
This information is based on official website and student experiences.
The IGRAM IGNOU complaint registration portal is free for students to resolve problems.
Whether it’s assignment marks, course material, or certificates, you can report an issue online and track its progress without hassle. If you’re facing issues, don’t wait—use the IGNOU complaint portal online today.


Programme code BPCCHN
Not receiving my BPCCHN 6 monts certificat
kindly provide me your enrollment number.
Mam I’m doing a bachelor degree course in a regular mode and I have applied for ODL in psychology at IGNOU.
Is it permitted??
I Mc neilmond Saiborne completed my BSc degree from BHM and NCHM roll no 112390 and IGNOU ROLL NO is 118288633 in IHM Kolkata 2014 and i got my marsheet at my postal address but i have not received the Degree certificate even though i had already made a dd draft and had send it to ignou but till now my degree is not yet given please helped
Check your email
Hello! Sir/Mam,
My Enrollment Number is 136419479 and I am BSW student. I have taken readmission for the course because my academic period was finished. This June will be my last exam.
Problem I am facing is- I have 3 remaining papers which is BSWE 002, BSWE 003, FST 01.
But when I am filling the exam form, I am not getting option for BSWE 002. Insted of that I am getting BSWE 001 which I have already given the exam of it.
Please help me out to sort out this issue. This is my last exam.
Thank you!
Hello Rushal,
you can check from the following link https://prnt.sc/145pdfy BSWE002 subject is showing here, to qualify in BSW course you have to complete all the theory,assignment and practical, if you face any difficulty you can ask me again.
ESO11 मै मात्र 29 NOMBER MILA HAY एसबिषय का MULYANKAN फिर से किया जाय enrollment nom 181879933
study centre me baat kar lijiyega wo loag apka help kar denge