Are you facing issues with your admission, assignment marks, or results?
The IGRAM IGNOU portal is the official platform where you can raise complaints and get them resolved quickly.
In this detailed guide, you’ll learn how to use the Grievance portal and check your status online.
What is IGRAM IGNOU?
IGRAM stands for IGNOU Grievance Redressal and Management.
It is a free online complaint portal for students to raise issues related to university services without visiting the regional office.
- Admission confirmation delays
- Assignment submission problems
- Exam form or hall ticket issues
- Revaluation or result discrepancies
Why is it best for students?
In Distance education universities, learners mostly have very busy schedules, and they don’t have much time to regularly visit the head office.
Let’s say you have applied for online admission and you’re waiting for your Books or assignment status, but no one at the study center gives you a proper response.
That’s frustrating, right? This is where the IGNOU grievance redressal system portal is.
You don’t need to visit the RC office or study center regularly. You can easily raise your query and track its status online from www.igram.ignou.ac.in
Benefits of IGNOU Grievance Portal
- No need to visit a study center or regional center.
- Easily track your complaint status.
- More than 30 Grievance categories.
- Completely free to use.
How the IGNOU IGRAM Portal Works
Once you submit a complaint on the website, the official team will respond directly on the dashboard.
The university’s management is dedicated to addressing student’s problems.
If you’re having difficulties, using the online grievance cell is one of the best ways to resolve them. You’ll get updates on your query once the case is resolved.
How to File a Complaint
Follow these steps to raise your complaint online:

- Go to the official portal www.igram.ignou.ac.in
- Choose the Grievance Category (e.g., assignment marks).
- Choose the “Subject” option.
- Click next and fill in the basic details.
- Write your question in the box.
- Upload documents (If applicable).
- Click “Submit.”
Once submitted, you can track your IGNOU grievance status anytime from the same dashboard.
Check IGNOU student grievance status
After filing a complaint, follow these steps to check its progress:

- Go to www.igram.ignou.ac.in
- Click on “Track Grievance Response Status.”
- Enter your GST token number.
- Click the ‘get status ‘ to view your current status
IGRAM IGNOU Helpline & Contact Information
If you face any issues while submitting your complaint, you can contact the IGNOU Grievance Cell directly through these channels:
| Contact Type | Details |
| Helpline Number | 011-29532294 |
| Email ID | igram@ignou.ac.in |
| Website | www.igram.ignou.ac.in |
| Headquarters | Maidan Garhi, New Delhi – 110068 |
Other Ways to Raise issue
If you’re not satisfied with the reply, you can try other options:
- Email: Student Service Centre –ssc@ignou.ac.in.
- Helpline Numbers: Call at 011-29571301 or 011-29571528.
- RTI : File an RTI if your issue remains unresolved.
Common Types of Complaints
Students frequently file complaints related to:
- IGNOU Admission status Delay
- Assignment marks not updated
- Study Material Not Received
- Exam Centre or Hall Ticket Error
- Grade Card Not Updated
- Revaluation Result Pending
My Experience with the IGRAM IGNOU Portal
A student recently contacted me because he hadn’t received his marksheet for six months, even after visiting the regional center multiple times.
I suggested he try the grievance portal. Within 7 days, he got an email and received his marksheet in just 20 days.
This shows how effective the website can be when used correctly.
Conclusion
This information is based on official website and student experiences.
The IGRAM IGNOU complaint registration portal is free for students to resolve problems.
Whether it’s assignment marks, course material, or certificates, you can report an issue online and track its progress without hassle. If you’re facing issues, don’t wait—use the IGNOU complaint portal online today.


My I Card Not download
My name is SUMAN student of IGNOU university. My Enrollment No. is 194390445.Course-MEG. I have given exam session of 2019-2020 .now till date my 1st year exam and assignment marks not updated.
Kindly do it needfully waiting for your response.
While checking your details first-year assignment marks are showing in a grade card portal kindly check from the following link-https://gradecard.ignou.ac.in/gradecard/view_gradecard.aspx?eno=194390445&prog=MEG&type=3
University has already published a notice for promotion for first-year students who registered in July 2019, if you have already submitted the examination form for 1st year you may get the promotion.
You can lodge your complaint in the IGRAM portal.
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I could not receive otp
Good evening sir
I had submitted my project to IGNOU Delhi but still marks has not been updated .so please kindly do the needfull
Abhi tak meri Mark sheet nhi mili h iska kya karan ho sakta h